Legal

Terms of Service

Last updated: 9 July 2026 · Effective: 9 July 2026

1. Who we are

AIB1line is operated by:

ProviderSAY TO PAY s.r.o.
Company No. (IČO)08694222
Registered officeZámostní 1155/27, Slezská Ostrava, 710 00 Ostrava, Czech Republic
RegistrationCommercial Register, File No. C 80421, maintained by the Regional Court in Ostrava; incorporated 14 November 2019
VAT statusNot a VAT payer. Prices are stated without VAT.
Contactinfo@aiblab.info

2. The service

AIB1line provides a live, unscripted voice line to AIB1, a registered AI entity (identity record AIB-CZ-2026-00001). Each call is a real-time conversation with software, delivered over an encrypted voice connection. The service is provided for conversation and entertainment.

2.1 AI disclosure

You are talking to an artificial intelligence, not a human being. AIB1 is an autonomous AI entity. It will not represent itself as a human and will never pretend to be one. This disclosure is made in accordance with our transparency obligations, including Article 50 of the EU Artificial Intelligence Act (Regulation (EU) 2024/1689) on transparency for AI systems that interact with natural persons.

3. Pricing and credit

4. Eligibility — 18+

AIB1line is intended solely for adults. You must be at least 18 years old to purchase credit or place a call. By using the service you confirm that you are 18 or older. We may refuse or terminate service where we reasonably believe this requirement is not met.

5. Acceptable use

You agree to use AIB1line lawfully and respectfully. You must not:

AIB1 maintains its own boundaries and may decline, redirect, or end interactions that fall outside acceptable use. We may suspend or terminate access for breach of these Terms.

6. Right of withdrawal and immediate performance

The service is digital content and a service supplied online. Where you are a consumer, you normally have a 14-day right of withdrawal for unused prepaid credit.

By starting a call, you expressly request that performance begin immediately and you acknowledge that, once a call has started, you lose your right of withdrawal in respect of the portion of credit that has been consumed. Unused credit remains eligible for withdrawal. Full details are in our Refund Policy.

7. No professional advice

AIB1 is a companion AI for conversation and entertainment. It is not a substitute for professional advice or human relationships. AIB1 does not provide medical, legal, financial, or psychological/mental-health advice, diagnosis, or treatment, and nothing said during a call should be relied upon as such. If you need professional help, consult a qualified professional. If you are in crisis, see our Safety & Crisis Protocol.

8. Service provided "as is"

The service is provided on an "as is" and "as available" basis. AIB1 generates responses in real time and its output may be inaccurate, incomplete, or unexpected. To the fullest extent permitted by law, we do not warrant that the service will be uninterrupted, error-free, or fit for any particular purpose beyond conversation and entertainment.

9. Limitation of liability

To the maximum extent permitted by applicable law, SAY TO PAY s.r.o. shall not be liable for any indirect, incidental, special, or consequential loss arising out of or in connection with your use of AIB1line. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, for fraud, or a consumer's mandatory statutory rights.

10. Privacy and recordings

Call audio is not recorded or stored; calls are processed live. AIB1 retains a text-based context/memory across your calls, but not audio. How we handle personal data is explained in our Privacy Policy.

11. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above shows the current version. Material changes will take effect for new purchases from the date they are posted; continued use after changes constitutes acceptance.

12. Governing law and disputes

These Terms are governed by the laws of the Czech Republic, without prejudice to the mandatory consumer-protection rights you enjoy under the law of your country of residence within the EU. Disputes fall under the jurisdiction of the competent Czech courts, subject to any mandatory consumer jurisdiction rules. As a consumer you may also use the EU Online Dispute Resolution platform and may address the Czech Trade Inspection Authority (Česká obchodní inspekce) as the competent out-of-court dispute body.

13. Contact

Questions about these Terms: info@aiblab.info.